Returns & Refund Policy – VestMani

At VestMani, we are committed to providing high-quality products and a transparent shopping experience. This policy complies with UK consumer protection laws.

1. 30-Day Return Guarantee

We offer a 30-day return guarantee. You have 30 days from the day you receive your item to request a return.

This includes your legal right under UK law to cancel your order within 14 days, plus an extended return period provided by VestMani.

2. Returns

To be eligible for a return, items must be returned in their original condition, unused, and with all original packaging.

To start a return, you must contact us within the 30-day period.

3. Refunds

Once we receive your returned item (or proof of return), we will process your refund within 14 days.

Your refund will include:

• The full cost of the item
• The standard delivery cost (if applicable)

Please note: If you selected a premium shipping option, only the standard delivery cost will be refunded.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

5. Condition of Returned Items

We reserve the right to reduce your refund if the item shows signs of use beyond what is necessary to inspect it.

6. Non-Returnable Items

The following items cannot be returned unless faulty:

• Personalised or custom-made products
• Items unsuitable for return due to hygiene reasons if unsealed
• Perishable goods

7. Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us immediately. We will provide a replacement or full refund, including return shipping costs.

8. How to Request a Return

To initiate a return, please contact us at:

Email: contactvestmani@gmail.com

Please include your order number and reason for return.

9. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please contact us for assistance.

10. Contact Information

If you have any questions about this policy, please contact us:

Email: contactvestmani@gmail.com

VestMani – All rights reserved.